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What can I do if I my deposit hasn't been credited?

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Funds normally arrive in your account seconds after making a deposit at Wildz. If, on the rare occasion, your balance hasn’t updated, get in touch with our Customer Support team. Issues around deposit hold-ups are often related to individual payment providers, but in any case, we will do our best to resolve the situation.

Tip: Through our Live Chat facility, you can explain your payment problem to Customer Support in real time. This is often the best way to ensure your issue is investigated in the quickest timeframe. Also, launching this feature while you’re logged into your account enables our Support team to instantly identify you, so they can begin to address your query without delay.

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